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AA In-Flight Wifi Services: Price & How to Access

Are you concerned about your work or closing important deals while flying? If so, then you might want to think about using American Airlines. In fact, the majority of American Airlines’ domestic and international flights have wifi. Besides that, the AA in-flight WiFi has you covered, whether you need to stay connected for work or stay in touch with loved ones. Likewise, on AA flights, the wifi speed ranges from 250 to 300 kbps for uploads and 500 to 600 kbps for individual users when downloading. So, in this article, we will look at the features, benefits, and overall user experience of American Airlines’ (AA) in-flight WiFi offerings.

AA in-flight WiFi Access

It is simple to stay connected while you are in the air with American Airlines because almost every flight has in-flight wifi. Furthermore, depending on the aircraft booked, passengers can access satellite-based in-flight wifi from Gogo, Viasat, or Panasonic. Not to mention, on both domestic and foreign flights, wifi is available for a fee. Therefore, let us go over it in more detail below –

Types of Wi-Fi On American Airlines flights

On American Airlines flights, there are primarily two categories of Wi-Fi services:

  • Standard Wi-Fi: This is the most basic Wi-Fi service available on all Wi-Fi-enabled flights. Although it is not incredibly quick, it is adequate for sending texts, checking email, and web browsing.
  • Premium Wi-Fi: On some flights, a faster Wi-Fi service called premium Wi-Fi is accessible. It is sufficiently fast for video streaming and online gaming.

Free WiFi in flight with American Airlines

The free AA in-flight wifi services allow you to access only the in-flight entertainment section via the American Airlines app, which comes preinstalled. In contrast, Delta’s free in-flight wifi services are the best in the industry; you can send basic text messages without purchasing a paid wifi plan.

On AA flights, you must purchase an AA wifi subscription plan to use internet services such as chatting, email, and browsing. In short, you can browse the web while flying with American Airlines’ paid packages.

Paid In-Flight WiFi on American Airlines

Travelers on American Airlines flights can pre-purchase WiFi services for domestic flights or buy it onboard for both domestic and international flights. Additionally, you can use an appropriate paid package or plan to browse the internet while flying with AA. Hence, choose the ideal subscription plan for your requirements from a range of pricing options.

Both pre-flight and onboard wifi packages are available for American Airlines’ domestic flights. However, only onboard purchases are available for international flights. And to buy the subscription plan of your choice, you have three options. Similarly, you can go to the websites of the service providers – Gogo, Viasat, or Panasonic. Gogo and Viasat wifi are primarily used on domestic flights, whereas Panasonic wifi is primarily used on international flights. The following is a list of the plans offered on domestic and international flights by American Airlines.

Gogo offers the following WiFi packages to customers traveling within the USA 

  • Monthly Plan for one device from American Airlines – $49.95 + tax
  • American Airlines Plan for two devices – $59.95 per month plus tax

Viasat – The following are Viasat’s WiFi plans for domestic routes. 

  • $12.00 for a One-hour plan
  • Full flight costs $16.

For domestic flights, Panasonic passengers can choose from the following wifi plans:

  • $12.00 for the two-hour plan
  • Plan for four hours – $17
  • Complete Flight Package: $19.00

Note: AA’s monthly subscription plan automatically renews. Nevertheless, if you only intend to use it temporarily, set a reminder to cancel the plan, or you risk discovering an unauthorized charge on your credit card settlement.

Wifi plan for use onboard American Airlines

On most of its flights, American Airlines employs GoGo inflight internet. Once on board, both domestic and international flights have packages available for the same. The prices for various onboard wifi plans are as follows:

  • $12.00 for two hours of internet access
  • $17 for four hours of online access
  • $19.00 for internet access for the duration of the flight

How to Pay for Wi-Fi On AA Airlines

There are several options for paying for Wi-Fi on American Airlines flights:

  • Pre-purchase: Prior to your flight, you can purchase Wi-Fi by going to the American Airlines website or downloading the American Airlines app.
  • Purchase in flight: Once on the aircraft, you can also buy Wi-Fi.
  • Free Wi-Fi for T-Mobile customers: The majority of domestic flights offer free Wi-Fi, texting, and streaming to T-Mobile customers.

How Do I Connect My American Airlines Flight To WiFi?

Ensure that your device is wifi-enabled and that the aircraft you are on has a wifi connection before attempting to connect to the wifi on an AA flight. To connect to AA wifi, follow the step-by-step instructions listed below.

  • First, switch your smartphone to airplane mode.
  • Activate the WiFi on your device.
  • Now select the “AA-Inflight” hotspot from the list of available wifi networks.
  • After that, your browser will then direct you to AA’s main wifi portal.
  • If this method does not work for you, try searching “aainflight.com” in the browser on your device.
  • If you have AAdvantage membership, click “Get online” and enter your AAdvantage number and password to sign in.
  • For non-members, choose the wifi package of your choosing to buy as a guest and take pleasure in browsing.

Compatibility with American Airlines’ In-Flight WiFi

Any WiFi-capable device, including laptops, tablets, and smartphones (both Android and Apple), can connect to the AA in-flight wifi/internet. Furthermore, flyers can access American Airlines’ in-flight wifi or internet using any of the browsers listed below –

  • Google Chrome
  • Firefox
  • Windows Explorer
  • Safari

Other Amenities Available on AA Flights 

Aside from Wi-Fi, American Airlines provides a variety of other in-flight entertainment options, such as:

  • Free entertainment: This consists of a variety of media that you can stream to your device, such as films, TV shows, music, and games.
  • Entertainment you have paid for: You can get games, movies, and TV shows to watch on your device.
  • Audiobooks: You can listen to audiobooks on your device by downloading them.
  • News and magazines: Your device allows you to read news and magazines.

American Airlines Wifi Customer Support Details 

For assistance with any other problems or to discuss the wifi services, you can get in touch with the AA inflight customer service team by phone, email, or live chat. Here are the specifics:

  • AA Flight Service Phone Number: 844-994-4646
  • Live chat with AA inflight at: www.support.aainflight.com
  • Email for American Airlines flights is subscription.wifi@aa.com.

In addition, you can call the providers of third-party services directly. The following are the contact information for their customer service departments:

Gogo Customer Service

  • Phone Number: 1-877-350-0038
  • Email: customercare@gogoair.com

Panasonic Customer Care

  • Telephone: 1-866-924-3715
  • Email: aaWI-Fihelp@panasonic.aero

Viasat Customer Support

  • Contact information: 888-649-671

Conclusion

American Airlines provides several in-flight Wi-Fi options to keep you connected while flying. Whether you need to check email, browse the web, or watch a video, American Airlines Wi-Fi will keep you connected. In fact, AA makes sure that the onboard traveling experience is never compromised with over 6400 daily flights to close to 350 domestic and international destinations. With consistent coverage, strategic alliances with leading service providers, and cost-effective pricing options. The airline has made a name for itself in the market for in-flight WiFi services. Apart from that, Passengers on American Airlines can use AA wifi to watch movies, use messaging apps, or shop online while flying.

In comparison to other airlines, American Airlines has a high percentage of its fleet that already has high-speed wifi. In addition, the airline promises faster, satellite-based wifi on all domestic and international flights in the coming years. Lastly, whether you fly domestically or internationally, AA is very dependable in terms of the quality and speed of internet services.

Frequently Asked Questions

1- Does American Airlines offer wifi in flight?

A: Yes, American Airlines provides its customers with quick and reliable WiFi onboard.

2- How can I get my money back for using American Airlines wifi?

A: To obtain a refund for American Airlines wifi, contact American Airlines customer service at 817-963-1234.

3- Does Netflix work on American Airlines’ in-flight WiFi?

A: Yes, you can stream Netflix content to your laptops and smart devices while flying with American Airlines because their wifi supports Netflix.

4- Are there any fees associated with American Airlines’ in-flight WiFi?

A: No, AA flights only offer paid wifi and internet access. Only the AA in-flight entertainment section is available without charge. However, you will need to purchase a wifi plan in order to use internet-based services.

5- After boarding, can I purchase an AA WiFi subscription plan?

A: You can buy the AA wifi subscription plan of your choice once you have boarded the plane.

6- Do all American Airlines planes have wifi?

A: At this time, Wifi is available on the majority of American Airlines’ international flights as well as all domestic flights.

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