JetBlue Cancellation Policy- Delays and Schedule Changes

Many travelers choose to fly with JetBlue due to its flexible policies. However, this flexible policy doesn’t apply to its lowest-fare class passengers. So, as long as you are flying business and first class you can have some peace of mind in case your plan gets changed. There may be a situation when you need to change or cancel your flight. For changing your itinerary go through JetBlue Flight Change Policy. 

For your next trip when you are flying with JetBlue here’s everything you need to know about canceling a flight.

JetBlue Flight Cancellation Policy:

Now JetBlue has upgraded its cancellation policies and made them customer-friendly. Passengers can cancel their flight without suffering much penalty. Here’s how you can cancel your JetBlue flight tickets (except Blue Basic) without being charged a cancellation fee. 

• Passengers of Blue, Blue Extra, Blue Plus, and Mint fares class can cancel their flight without any cancellation fee if they cancel the booking before the departure date.
• JetBlue also allows same-day switch for around USD 75 per passenger except for Mosaic members and Blue Extra fares.
• Passengers of Blue Basic fares will have to pay cancellation fees of around USD 100 to 200 depending on their route.

Make sure to cancel it through the official website of JetBlue Airlines otherwise, you have to pay charges of around USD 25 for canceling over phone calls. 

24-Hour Cancellation Policy JetBlue:  

Passengers will receive a full refund for canceling their flight within 24 hours of booking. This 24-hour cancellation policy at JetBlue is applicable to all types of tickets but if you have booked your flight at least seven days before departure date. Passengers with non-refundable tickets are also eligible for canceling their flights for free except the ones flying with JetBlue Vacations bookings. Cancellation can be done online via the official website or by phone call. 

Basic Guidelines: 

• Before canceling make sure the duration between your flight’s date of departure and booking should be 7 days.
• After making the reservation, a person has 24 hours to cancel it without any penalty.
• Flights can be canceled both online as well as offline.

 Non-Refundable Ticket Cancellation with JetBlue:

After canceling a non-refundable ticket passengers will receive the refund in the form of JetBlue Travel Credit for future use. In case you do not cancel your flight before departure then all your money will be fortified.

Refundable Ticket Cancellation with JetBlue: 

Passengers with refundable tickets have great perks when canceling their flights. JetBlue allows such passengers to cancel their refundable ticket and receive a full refund back in the original form of payment.

Unlike the non-refundable tickets, they are not limited to receiving travel credit only. If you don’t cancel a refundable flight segment before departure then the money paid by you will be issued to you in the form of a JetBlue Travel Credit.

Award Ticket Cancellation with JetBlue: 

Passengers who need to cancel a flight ticket purchased with TrueBlue points will receive the refund as points in their TrueBlue account. The cancellation can only be done for the un-traveled flight segment.

Flight Cancellation rules for Government or Military Personnel:

As per JetBlue’s cancellation policy for government employees and military personnel; the cancellation is allowed. Even they will receive a full refund in case of a no-show for a flight. 

Flight Cancellation rules for Mosaic Fliers:

Mosaic travelers with Blue Basic bookings have to pay the fees for canceling the flight tickets. Also, cancellation should be done prior to the departure and the refund will not be provided in the original form. 

JetBlue Policy for Cancelled Flights:

In case JetBlue cancels your flight then you are eligible for:

• A refund as a travel credit.
• Book the next available flight at no additional cost.
• Receive a full refund if the flight is not booked.

 How to cancel a JetBlue flight?

1. To cancel a flight you need to open the official website of JetBlue Airlines. Then from the tab “Manage Trips” you can cancel your flight from the blue ‘Manage flight’ button.
2. At the bottom of the screen, you’ll see “manage your flight” where you can cancel the flight.
3. On the next screen before choosing the option of “finalize the cancellation” you can choose how to receive your refund. 
4. You’ll then have to finalize the cancellation at the bottom of the page. 

If anyone needs assistance with canceling then call them or reach the airline kiosk. They will assist and guide you properly throughout the whole process. 

Social Handles JetBlue: 

• Facebook: https://www.facebook.com/JetBlue
• Twitter: https://twitter.com/jetblue
• Instagram: instagram.com/jetblue/
• YouTube: https://www.youtube.com/user/jetblue 

JetBlue Refund Policy:

The JetBlue refund policy depends on two factors: the type of ticket you have booked and the timing of canceling it. Some basic guidelines for refund policy are:

• Passengers with a refundable ticket can cancel it at any time. 
• Passengers with a non-refundable ticket will get the refund in the form of an e-credit. 
• In some cases, you will be charged for canceling non-refundable tickets.
• Sometimes, travelers may cancel their tickets within 24 hours. Then they are entitled to a complete refund without paying any fees to revoke.

Exceptional Instances: 

Sometimes airlines can waive the cancellation charges and these are

In case of Death: 

• This airline can refund the ticket’s value in the original medium.
• A certificate confirming the death in your family.
• This document needs to be provided up to 14 days from revocation.

In Case of Health Issues

• Refunds are not provided on non-refundable tickets. But, you will find the status of the ticket as “open”.

 Some FAQ:

 When passengers are not eligible to cancel a flight online?

Passengers cannot cancel flights online if:

• They have paid through a travel certificate or JetBlue voucher.
• They have placed a special service request (SSR) on their itinerary.

 How to know if my flight ticket is refundable or not?

You can confirm it while booking or from the e-ticket. In case you have booked through a travel agent then you can simply ask them.

 Is there any update on the JetBlue flight cancellation policy in 2023?

• Yes, as per the JetBlue flight cancellation policy 2023 Blue Basic tickets will be subject to a cancellation fee of USD 100 to USD 200 depending on the route.
• There will be no cancellation charges as long as the passengers of Blue, Blue Plus, Blue Extra, and Mint cancel their flights before departure.

 How long does it take to receive a refund after canceling a flight with JetBlue?

It will take around 7 to 20 business days to receive the refund.